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FAQs I would like a bow for a special outfit but I don't see exactly what I need. Can you customize something for me? TOP
Absolutely! I love doing custom orders. Please contact me through the "contact" link above and we will work together to create your ideal couture piece! I love your work but I don't live in the US. Do you ship internationally? TOP
We sure do! Customers in several countries across the world currently enjoy Bow Couture creations and we couldn't be more pleased. International orders are welcomed, just contact us for shipping rates prior to ordering! How long will it take for my order to ship? TOP
We ship items through the United States Postal Service (USPS) via First Class or Priority mail. All packages include delivery confirmation. Items that are in stock and do not include custom items, will be shipped within 1-2 business days. For all orders containing custom items, please allow 3-10 business days for your package to be shipped. (In most cases it will not take near that amount of time). Please note that these times only indicate the time from my studio to the post office.
*If you need something sooner, please contact me before you place your order so that we can determine if arrangements can be made.
What forms of payment do you accept? TOP
We accept Visa, Mastercard, Discover, and American Express through PayPal and now through Google Checkout! We also accept personal checks and money orders. Please understand that your items paid for with a check will not be shipped until your check clears the bank (usually within 5 - 7 business days). What is your return policy? TOP
We here at Bow Couture Boutique Creations are confident in our products and stand behind them 100%. We use the highest quality materials and leading industry techniques to create superior products. If you are not completely satisfied with your purchase please return your unworn, unused, and in original condition item(s) within 21 days and a full refund will be issued upon receipt. Please understand that we can not accept returns on custom orders. What is your privacy policy? TOP
We are committed to keeping your information private. We will never sell, trade, or share any of your personal information with others.
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